Managing debtors is often a cause of frustration for many small business owners. Unpaid invoices can seriously disrupt cash flow. Between chasing late payments and keeping track of invoices, debt collection can be a headache. Fortunately, there are ways to speed up your payments with a few simple adjustments to your invoicing system you can…
Dealing with unhappy customers can be challenging but with the right approach you may be able to resolve the situation and improve your overall relationship with them. Here are five tips for dealing with dissatisfied customers:Don’t take it personallyWhen dealing with an unhappy customer, set aside your own feelings and do not take their criticism…
There are a number of employee benefits that are exempt from fringe benefits tax (FBT). They include the following work-related items:– portable electronic devices (mobile phones, laptops, tablets, portable printers and GPS navigation receivers)– computer software– protective clothing– briefcases– tools of trade The FBT exemption is limited to items that are primarily for use in…
