Responding to negative feedback

The internet and social media have made it all too easy for customers to relay their feedback to businesses. This can be a great thing because it shows other customers or potential customers why they should choose your business.  However, this also means that if a customer has a negative experience, then their public feedback…

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Protecting yourself from super scams

Superannuation is an attractive target for scammers as a significant volume of funds are placed into super funds by Australians.  There are some straightforward steps you can take to protect yourself from super scams.  Know the rules Becoming familiar with the rules surrounding superannuation will alert you against scams which make false claims e.g. offering…

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Fuel tax credits for businesses

The government provides fuel tax credits for businesses with a credit for the fuel tax (excise or customs) that is included in the price of fuel used in machinery, plant, equipment, heavy vehicles, and light vehicles travelling off public roads or on private roads. Fuel tax credits a business receives depend on when the fuel…

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