Understanding constructive dismissal

Constructive dismissal, in effect forced resignation, occurs when the behaviour or conduct of an employer is so harmful, adverse or unfriendly to their employment relationship with an employee that the employee cannot be expected to deal with it. Examples include an employer: expressly suggesting that an employee resign actively making it difficult or impossible for…

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Considerations for purchasing a property through an SMSF

It is vital for those with a self-managed super fund (SMSF) to carry out all the necessary checks before purchasing a property in their SMSF, especially when borrowing is involved. Investment strategyThe SMSF’s investment strategy must be considered. If the purchase of a property will cause the fund’s other investments to be out of alignment,…

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Transferring the seniors and pensioners tax offset

The Seniors and Pensioners Tax Offset (SAPTO) is a tax offset for retirees who are at the Service Pension age or the Age Pension age or older. Those who have received SAPTO may be eligible to transfer unused portions of their offset to their spouse. When transferring unused SAPTO, both the receiving individual and their…

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Speed up customer payments

Managing debtors is often a cause of frustration for many small business owners. Unpaid invoices can seriously disrupt cash flow. Between chasing late payments and keeping track of invoices, debt collection can be a headache. Fortunately, there are ways to speed up your payments with a few simple adjustments to your invoicing system you can…

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Dealing with unhappy customers

Dealing with unhappy customers can be challenging but with the right approach you may be able to resolve the situation and improve your overall relationship with them. Here are five tips for dealing with dissatisfied customers:Don’t take it personallyWhen dealing with an unhappy customer, set aside your own feelings and do not take their criticism…

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Work-related items that are exempt from FBT

There are a number of employee benefits that are exempt from fringe benefits tax (FBT). They include the following work-related items:– portable electronic devices (mobile phones, laptops, tablets, portable printers and GPS navigation receivers)– computer software– protective clothing– briefcases– tools of trade The FBT exemption is limited to items that are primarily for use in…

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Hiring the right person

Finding the right workers can be a challenge. Since much of a small business’s success depends on the quality of the people they hire, this is a crucial task. Here are five things to consider when hiring that should increase your chances of success: Write a clear job descriptionIt is difficult to recruit the right…

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Reducing the risk of refund fraud

Refund fraud occurs where tax returns, activity statements and other documents are deliberately falsified in order to claim a tax refund a taxpayer is not entitled to. Fraudulent claims can be lodged by individuals on their own account or third parties on behalf of others. Often, this can involve identity crime, where taxpayer identities are…

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